Customer Testimonials | Client Reviews

PT-imageWe called Pro-Tech on Super Bowl Sunday and they arrived in under an hour! They fixed our pilot on the water heater with ease and were very friendly and professional throughout the process. I would recommend Pro-tech to anyone that I know and we will be using them in the future!

– Spencer


I had an excellent experience with Pro-Tech Heating & Cooling. I have been a customer with the company for some time now and I just had them perform some heating and cooling work for me. In my opinion, they delivered five-star service and I was more than happy with the results that I got from them. I enjoyed working with the staff because I thought that they were very professional. They came in on time and did the job efficiently, so I think that I would recommend them to other people. They have done a consistently good job, so I hope they keep it up.
– Jean, Grand Rapids


We love Pro-Tech! They are definitely the only company that is going to do all the work at our house. All the workers are friendly, trustworthy, and honest. Highly recommend them to everyone!

– Kevin and Diane


I have used this company a few times now for service work and just recently for a full replacement. Prices are very fair, workmanship is great, they show up on time and leave the place looking good. Their service guys are professional and nice to deal with. We will keep using this company as they provide good quality work, tell us the truth, and give us a good value.

– Brian


I just want to say thank you for the almost 30 years that Pro-Tech Heating and Cooling has provided HVAC service to me at my home, my business and for several other members of my family. They have always provided the best service whenever called — days, nights or holidays. I would refer Pro-Tech to anyone for their HVAC needs.

– Robert


These guys are awesome! Squeezed in an install for us before the hottest week of the year, and boy is my family happy! Very professional, very polite, very fast. This is the kind of company you can partner with for many years!


– Matthias


So far so good! Had a furnace installed in December of 2016, came back a second time to finish chimney sweep, and a third to fix a bad water pump. My experiences with the technicians and Andy were pleasant. When the water pump went out,my basement got some water in it, Andy said if there were any problems as a result that he would get it taken care of. The kind of tenacity I want from someone responsible for something as important as a furnace.


– Jason


Pro-Tech made the entire process very easy from the estimate to the installation. They are very professional in their communications and make it clear what work will be performed and how you will be billed. I would highly recommend them to anyone looking to install a furnace!


– Tim


Pro-Tech Heating and Cooling did my parent’s furnace and water heater. They came out and assisted my mom when she called and provided great customer service. The prices are reasonable. That’s the only time we’ve used their service but we would absolutely use them again. The gentlemen who did the work were very polite and had patience with my parents who are a bit older. They walked my mom through everything and answered all her questions and I really appreciated that.


– Mildred


I work at an apartment complex and we use Pro-Tech Heating and Cooling for some of our service needs. Usually when we call them they are out the same day or next day for service, and then we have them inspect all the furnaces and hot water heaters for city inspection requirements. Their prices are in line with other vendors we use and they do a good job.


– Stephanie


For more heating and cooling testimonials from Pro-Tech Heating & Cooling, please contact us here or call us directly at 616.453.5000.


4065 Remembrance Rd NW
Grand Rapids, MI 49534

Mon – Fri: 8 am – 5 pm

ProTech Heating & Cooling, LLC, Heating & Air Conditioning, Grand Rapids, MI